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FAQ
 
Some General FAQ's

1. How can I commence using CSS’s services?

Once you choose us as your service-provider, We ask you to give us project specifications in the particular format you are comfortable with. But if you have the necessary resources, you can give us elaborate description of your project in terms of functionality and site flow. You can provide this in Microsoft Word or PDF or Microsoft Power Point format. After the scope of the project is clearly defined, we will give you a quote. After you approve our quote, we will commence work and offer you updates on progress.

2. How can I be certain about your work quality?

We allow our clients to supervise the project development process entirely. You can observe and review the material results of each stage of development. We also offer Status Reports. If you want, you can also go through the Status Report of your project.The entire scope of work is described at the initial stage of development.

3. Do you offer a fixed price quote or work on hourly basis?

We work both on fixed price quote and on hourly basis. For small projects, we usually prefer work on hourly basis. For the larger projects, we generally offer you a fixed price quote.

4. How can I be sure of high quality and timely-delivery of work?

We have a special team of site testing professionals. Once your project is completed, we give your site to our site testing experts who test your site and check its quality. We perform start the front end build up at a certain interval from the build up start of the administrative section.

I. Beta version of application display on test server for the admin section.
II. Beta version of application display on test server for front end section
III. Beta test for admin and front end
IV. Alpha test for admin and front end.
V. Completion of application and upload to main server.

5. What security measures do you take?

We offer Installation or SSL certificates if necessary. It secures the database and code, and incorporates anti-spam codes which keeps your Website absolutely hack safe. But, remember the World's top secret Websites are also not 100% hack-secured. What is exactly do is make it a tough task for the hackers to enter your site.

6. How can I sure of your reliability?

We assess the Web server for heavy traffic and the load is tested. The program will be reliable enough and will work in accordance with or beyond expectation without bugs.

7. What are the services CSS providing?

CSS works with the organizations worldwide to provide them with software development and web development solutions and services. Broadly, we provide the following services

• Content Management System (CMS)
• Shopping Cart System
• Forum
• Newsletter Management System
• Customized Software Development
• After Sale Support Application
• Open Source Customization
• Mobile Application Development
• Offshore Software Development
• Offshore Outsourcing
• SMS/Email Marketing
• Server Hosting
• Full time/Part time Manpower Support
• HR Consultancy

8. On what basis will the Dedicated Software Development work?

The dedicated Software Engineer Team will work only for your project and completely under your guidance. He will work on 8 Hrs. Per Day x 5 days a week basis.

9. How can I communicate with CSS?

CSS has the following modes of communication:
• Telephones
• Email
• Instant Messenger Chat

10. Are you flexible in adopting our standards or methodologies for development of our projects?

CSS is flexible enough to accept your methodologies and standards that suit your project. We can work the way you want us to work and ensure that your project requirements are met.

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